The Request to Book feature gives you more control over who stays at your property. Instead of instant bookings, guests will need to send a request first, and you can manually review and approve or decline before their stay is confirmed.
Why use Request to Book?
- ✅ Screen guests before confirming reservations.
- ✅ Add flexibility if you want to personally review each booking.
- ✅ Peace of mind for unique properties, longer stays, or first-time hosts.
How to Set Up a Request to Book Rule
- Go to Account Settings → Reservation Rules.
- Find the Request to Book section.
- Click Edit.
- Select the listing(s) where you’d like Request to Book to apply.
- Click Save.
💡 Once active, guests booking these properties will submit a request that you can review and approve before it’s confirmed.
Managing Booking Requests
- When a guest submits a request, you’ll get an email notification.
- You can approve or decline the booking directly from the Reservations tab in your dashboard.
Things to Keep in Mind
- If Request to Book is enabled, all bookings for that property will require your approval.
- Guests appreciate a quick response — responding within 24 hours leads to better booking outcomes.
- You can always edit or remove the rule anytime in your Reservation Rules settings.
Example Use Cases
- You want to personally vet guests before allowing stays.
- Your property has unique rules or quirks that may not suit everyone.
- You prefer extra control over peak season or high-value bookings.
✅ Tip: Many hosts start with Request to Book for peace of mind, and then switch to instant bookings once they’re comfortable and confident with the guest flow.